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        🚚 Delivery & Shipping Policy

        At ARN Pharma (arnpharma.in), we aim to deliver genuine medicines and healthcare products safely and on time while complying with all applicable pharmaceutical regulations.

        💳 Payment Mode

        • Cash on Delivery (COD) is NOT available

        • All orders must be prepaid using secure online payment methods available on our website

        📍 Delivery Locations

        • We currently deliver across India

        • Delivery availability depends on the customer’s location and courier serviceability

        ⏱️ Order Processing Time

        • Orders are processed within 1–2 business days after successful payment

        • Prescription-based medicines are processed only after prescription verification

        • Orders placed on Sundays or public holidays will be processed on the next working day

        🚛 Shipping Time

        Estimated delivery timelines:

        • Metro & major cities: 2–5 business days

        • Other locations: 4–7 business days

        Delivery times may vary due to:

        • Courier partner delays

        • Weather conditions

        • Regulatory or operational issues

        💰 Shipping Charges

        • Shipping charges (if applicable) are clearly displayed at checkout

        • Any free shipping offers will be mentioned on the product page or during checkout

        📦 Order Tracking

        • Once shipped, customers may receive order or shipment confirmation via email or SMS

        • Tracking availability depends on the courier partner used

        ❌ Delivery Restrictions

        We do not deliver:

        • Without successful payment confirmation

        • Prescription medicines without a valid prescription

        • To locations restricted by law or courier partners

        ⚠️ Failed or Delayed Delivery

        • If delivery fails due to incorrect address or unavailability of the customer, re-delivery may be attempted

        • ARN Pharma is not responsible for delays caused by incorrect customer information

        📜 Damaged or Missing Packages

        • If you receive a damaged package or missing item, contact us within 24 hours of delivery

        • Provide clear photos or videos along with your order ID for quick resolution

        🔄 Order Cancellation & Shipping

        • Orders can be cancelled before dispatch only

        • Once dispatched, orders cannot be cancelled or redirected

        📞 Contact Us

        For delivery or shipping-related queries:

        Email: info.arnpharma@gmail.com
        Website: https://arnpharma.in

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